How Kinetico modernized its product line and strengthened its brand amongst all its competition...
Established in 1970, manufactures and sells residential and commercial water treatment systems, including water softeners, reverse osmosis filtration systems, and other water filtration devices for residential and commercial use.
Headquartered in Newbury, Ohio, but has a global presence with additional offices and facilities in the United States, United Kingdom, Canada, France, Germany, and Denmark. It offers products through a network of independent dealers and international distributors, representing nearly 100 countries.
Also, Kinetico is the official water sponsor of the NBA team, the Indiana Pacers.
EXPERTISE
- Mobile Application
- UX/UI Design
- IoT
TECHNOLOGIES
NodeJS
AWS IoT
ReactJS
React Native
PLATFORMS
- Mobile
LINKS
The challenge
Kinetico needed a mobile application for Android and iOS for installers to easily set up their IoT water softeners, reverse osmosis, and water filter systems. Imajine which has 10 years of experience launching mobile applications (Serving millions of users), was able to build a user-friendly, intuitive mobile application for installers, which are not typically used to having to use mobile applications in the field.
Why did Kinetico choose Imajine Studio?
Kinetico discovered Imajine after finding out about our direct experience developing and launching mobile applications for the service industry. And because of the time-tested, professional mobile development process we follow, we stood out amongst the crowd.
Customer Centered
Kinetico needed a team and long-term partner that truly cared about the water industry and how to build a simple, intuitive mobile app for a non-technical user base i.e. installers.
Direct Experience
✔ Custom CRM Implementations
✔ Mobile Apps with QR Code Scanning
✔ Complex Data Triggered Push/Email/SMS Notifications
✔ Simple, Intuitive Mobile App Designs
✔ The IoT Industry
Our approach
After multiple talks, the Android and iOS applications required:
- Installer login, registration, and profiles
- Location Management across many brands/franchises
- Advanced Push Notifications
- Product Installations Tutorials (Water Softener, Reverse Osmosis, Water Filter)
- QR Code Scanning (To Change Filters on Systems)
- Water Usage Bar Charts and Filter Exhaustion/ Expiration Bar Charts
Our team began to follow a fail-proof, professional development process of:
Scope/Functionality ➜ UI/UX Design using figma.com ➜ Development ➜ Quality Analysis + Testing ➜ Go Live
Water Softeners
Kinetico's Mobile App
Drinking Water Systems
Outstanding results
They were able to introduce the mobile install application to its network of installers without having to hold any additional training.
Installers can set up a location in under 2 minutes using the mobile application.
Kinetico is now able to acquire new customers interested in tech-centered water devices.
Kinetico continues to partner with Imajine to this day on the maintenance of it and we have a working relationship of 4+ years.